Technical Sales / Sales Representation

We work systematically through the product development process (PDP) to ensure all commercial aspects are accounted for.

  • RFQ generation
  • Purchase order review
  • Cancellation Claims
  • Material Recovery
  • Tooling & Gauging
  • Capital Recovery
  • Volume Shortfall
  • Productivity
  • Payment Terms
  • Prototypes
  • Warranty
  • Assist with Engineering, Quality, and Launch
  • Internal Customer Focus:

    • Participate in activities tied to the development and execution (5) year sales plan
    • Provide market intelligence (i.e. customer forward model plans, production volumes, etc.) to assist in the identification of key targeted business opportunities that will support the (5) year sales plan
    • Participate in commercial quoting activities/meetings to fully understand cost and quoting models (metrics and assumptions)
    • Provide a monthly report consisting of the following:
    • Competitor and market intelligence
    • Status on quoted business and targeted opportunities
    • Details of key customers meetings
    • Updates on customer programs
    • Provide Program Management resources as needed to support specific program APQP requirements. Program Management services include Prototype, Engineering, and Quality support.
    • Provide Engineering design, development, and testing capabilities. Activities include CAD, CAE, FEA, Engineering specification, DFMEA, DVP&R, SC/CC lists, tolerance stacks, etc.

    External Customer Focus:

    • Key Customer Focus – Customer and Business Development
    • Regular contact with designated customers
    • Purchasing
    • Design / Engineering
    • Launch support / Program Management
    • Quality
    • Production Control
    • Market and product focus…penetration to a preferred supplier
    • Utilize existing relationship with Senior level executives at OE, Tier I, and Tier II customers to increase exposure
    • Develop and maintain new customer relationships
    • Professional representation to all designated customers

    Prototype Management

    • Competency focused on sourcing / launching prototypes
    • Supplier capabilities
      • Tooling
      • Raw material (aluminum, ductile iron, steel forging)
      • Machining
      • Assembly
    • Aggressive delivery schedule
    • Prototype tracking
      • Standard gantt chart tracking with weekly meetings and frequent supplier visits
    • Advanced Product Quality Planning (APQP)
      • Control plans, process sheets, process flow
      • Full dimensional layout (100% inspection and/or SC/CC) per ballooned drawing
      • PSW
      • Prototype checklist
      • Birth certificate tracking
      • Material certification (chemistry, tensile strength, yield strength, elongation, BHN, x-ray, MPI, Ultrasonic (UT), microstructure)

    Program / Project Management

    APQP (Advanced Product Quality Planning)

    • Phase 1 - Quoting & Define Program - determine needs, requirements & expectations
    • Phase 2 - Product Design, Prototypes & Development - review the input with the customer & execute the output; including pertinent engineering deliverables
    • Phase 3 - Process Design & Development - addressing features for developing manufacturing systems & related controls plans. These tasks are dependent on the successful completion of phase 1 & 2.
    • Phase 4 - PPAP/Production & Process Validation - validation of the selected manufacturing process & its control mechanisms through production run evaluation outlining mandatory production conditions & requirements.
    • Phase 5 - Launch, Production Maintenance, Assessment & Corrective Action - focusing on reduced variation & continuous improvement identifying outputs & links to customer expectations & future programs. Review and approve all Control Plans and Quality documentation throughout the Production process to assure quality expectations are maintained.

    Manufacturing Services

    • Paragon Technical Sales represents many of the industries top suppliers. Our customers are supported by dedicated program managers who coordinate the manufacturing logistics including: quoting, engineering, manufacturing, and quality processes.
    • Competency focused on sourcing / launching low, medium, and high volume production
    • Collection of suppliers able to cast, forge, machine, and assemble chassis, brake, powertrain, and screw machine components
    • Supplier capabilities
      • Tooling
      • Raw material (aluminum, ductile iron, steel forging)
      • Machining
      • Assembly
    • Advanced Product Quality Planning (APQP)

    Design, Development, & Testing Capabilities

    Paragon is a full service supplier that can provide the following:

    • Design, Development & Manufacturing Process (DDMP)
    • Computer Aided Design (CAD)
    • Computer Aided Engineering (CAE)
    • Rapid Prototype (SLA)
    • Complete Testing Capabilities
    • Fixture design & build
    • Fatigue testing
    • Ultimate testing
    • Impact testing
    • Stiffness testing
    • Assembly testing
    • Testing Services (Source / Manage Lab and Validation Testing)

    Engineering Services (Product and Application Engineering)

    • Pre & Post processing (FEA)
    • Fatigue analysis / optimization
    • Standards development
    • Engineering specification generation
    • DFMEA
    • PFMEA
    • DVP
    • SC/CC generation
    • Tolerance stacks
    • 2D drawings / 3D models